Shipping policy

DELIVERY TIME:

1. After the order has been placed, our Customer Sales Representative (CSR) will call for confirmation and then the order shall be processed.
2. Delivery is done within 48-72 hours nationwide and within 24-48 hours in major cities from the confirmation time. 
3. You can inquire about the status of your order by tracking your order number from our Track Your Order section of the website.
4. For orders above Rs. 5000, no shipping charges will be charged.

5. The estimated average Delivery time (after the order is dispatched) across Pakistan is 1-2 working day for Karachi and 2 to 3 working days for other the major cities. For remote areas delivery can take longer.
6. You are requested to be available on the provided contact number for a timely delivery.

CANCELLATION POLICY:

1. For cancellation of Prepaid orders, please contact us within 24 hours after order placement.
2. For cancellation of Cash on delivery orders, please notify our team during call confirmation or automated confirmation system via sms or web.

DELIVERY CHARGES:

1. We offer 150 Rs fixed Delivery for all the orders within Pakistan.
2. For orders above Rs. 5000, no shipping charges will be charged.

TRACK YOUR ORDER

1. Once your order is dispatched you will receive an email/SMS with your tracking number.
2. You can track your order on the respective courier website mentioned in your email 
3. If you don’t get any tracking updates, please write to us at our instagram
4. cannot be held liable for late delivery/collection by third-party postal/courier companies.